Why 2012 was Tough for Retail and 2013 could be Even Tougher

Richard Hyman, President of PatelMiller, a retail consultancy specialising in strategy and operational management, is one of the UK’s most influential retail analysts. He is founder of Verdict Research, the leading provider of analysis to the retail industry and has advised many leading retailers, including John Lewis, Sainsbury’s and Debenhams.

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